1. Introduction
Your privacy is important to us. This Privacy Policy explains how SafeBite, provided by Redsprint Ltd ("we", "us"), collects, uses, and protects your information. By using SafeBite, you agree to the practices described in this policy.
2. No Account, No Personal Details
SafeBite does not ask you to create an account. We do not collect your name, email address, phone number, or any similar personal detail. When you first use the app, SafeBite signs you in anonymously using Firebase Authentication (a Google service). This gives your device a random, pseudonymous identifier (an anonymous user id) so that your scans can be processed and associated with your device. It is not tied to your real identity.
3. What Data Leaves Your Device
To analyse your food choices, the app sends the following to the SafeBite backend:
- Photos you scan. When you scan a menu, fridge, buffet, supermarket shelf, food cabinet, or packaged food label, the image is uploaded to the SafeBite backend and forwarded to OpenAI's vision API for analysis. The image and its analysis are stored on our servers under your anonymous user id.
- Your dietary restrictions and notes. The restrictions and any optional custom notes from the profile you are scanning with are sent alongside each scan so the analysis reflects your food rules.
- A device and locale snapshot. When the app signs in, it sends a small snapshot of your device: device model, operating system version, region, language, and the app version. We use this for diagnostics and to understand where SafeBite is used.
4. What Stays On Your Device
- Your profiles. The profiles you create, including their dietary restrictions and custom notes, are stored locally on your device. Restrictions and notes are transmitted only when you run a scan, as described above.
- Recent scan session state used to show your recent results is kept on your device.
5. Third-Party Processors
We use a small number of trusted providers strictly to operate SafeBite. They act as processors on our behalf:
- Google Firebase - provides anonymous authentication for the app. See the Firebase Privacy and Security information.
- OpenAI - analyses the photos you scan to identify food options. See the OpenAI Privacy Policy.
6. How We Use Your Data
We use the data described above only to provide and improve SafeBite: to analyse your scans and return food recommendations, to operate anonymous sign-in, to diagnose problems, and to understand general usage. We do not use your photos or restrictions to identify you.
7. No Advertising or Tracking
SafeBite contains no advertising, no third-party advertising SDKs, and no cross-app or cross-site tracking. We do not sell, rent, or trade your data.
8. Data Retention and Deletion
Scan images and their analysis are stored on our servers under your anonymous user id so the service can function and be maintained. Your profiles and restrictions remain on your device and are removed if you delete the app. You can ask us to delete the server-side scan data associated with your anonymous id by contacting us at the address below.
9. Permissions
SafeBite requests access to your Camera and Photo Library for one reason only: so you can capture or select the images you want to scan. The app does not access your photos for any other purpose.
10. Data Security
We use industry-standard measures, including encrypted communication with our backend, to protect data in transit and at rest. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
SafeBite is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us with data, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy, including data deletion, you can reach us at:
Email: hello@redsprint.co.uk