1. Introduction
Your privacy is important to us. This Privacy Policy outlines how BetterPic collects, uses, and protects your information. By using BetterPic, you agree to the practices described in this policy.
2. Data Collection
We collect anonymous analytics data to improve app performance, stability, and user experience.
3. Personal Information
We do not collect or store any personally identifiable information (PII). Sign-in is required solely to associate credit purchases with your account securely. All payment transactions are processed by Apple via the App Store, and we do not access your payment or billing information.
We do not collect facial recognition or associate data.
3.1 Uploaded Images (Facial Data)
- When you submit a photo for AI style transfer creation, it may include facial features.
- Your image is sent temporarily to a third-party AI service for processing.
- We do not capture, store, or use any biometric identifiers or facial recognition data.
- We may capture face and body landmark points on the user device. This is used to guide the users to select most suitable image for processing. For example, if the user selected image is too far from the camera or too close to the camera. The landmarks never leave the user device.
- All photos are deleted automatically from the third-party service once processing finishes.
3.2 Data Retention
- User Data – We retain user IDs and analytics only as long as necessary to operate and enhance the App or to meet legal requirements.
- Uploaded Images – Photos are used exclusively to generate stylised images, then automatically deleted from our servers and third-party service. Data is deleted after an hour from the third party providers, and deleted next day from our servers.
- In order to handle the support queries and feedback from users, we store the uploaded and generated images offline upto a month. The images are strictly used for this purpose only, and acccess is limited to a small number of authorized team members who deal with these queries.
3.3 Facial Image Handling
- Uploaded Face Images – Face photos you submit are used solely to create the requested stylised image.
- Detection and Recognition – We may apply face and body detection but we never apply facial recognition, nor store facial features.
- Limited Data Sharing – Face data is shared only with our image processing provider and is never used for identity verification, analytics, or marketing.
4. Analytics and Monitoring
We use third-party tools to understand how BetterPic is used and to ensure smooth functionality. These tools collect non-personal, anonymous usage data:
Data collected may include app usage patterns, performance metrics, and crash reports.
5. Data Sharing
We do not sell, trade, or share your personal data or images. We may share anonymous data with trusted service providers strictly for the purpose of operating and improving BetterPic, and only when necessary.
6. Data Security
We implement industry-standard security measures, including encrypted communication and secure storage practices, to protect your data and maintain service integrity.
7. Third-Party Services
BetterPic uses third-party providers such as Firebase for analytics and backend services. These providers have their own privacy policies, which we encourage you to review:
8. Your Rights
You have the right to request access to, correction of, or deletion of any personal data we may have. If you have questions or requests, please contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can reach us at:
Email: hello@redsprint.co.uk